NetSim Support Portal

What is the error message I am encountering?

What causes this error? 

This issue is due to Windows regional settings when you have the language set to other than United States.

How can I fix this error through Windows settings?

• Decimal point from ',' to '.'
• List Separator from '.' to ','

Steps to Change Regional Settings in Windows

1. Open the Control Panel:
   • Press Win + R, type control, and press Enter.
   • Alternatively, search for "Control Panel" in the Start menu.
2. Go to Region settings:
   • In the Control Panel, click on "Clock and Region".
   • Then click on "Region".
3. Modify the Formats:
   • In the "Region" dialog box, go to the "Formats" tab.
   • Click on the "Additional settings..." button.
4. Change Decimal Symbol and List Separator:
   • In the "Customize Format" dialog that opens, find the "Decimal symbol" field and change it to ..
   • Find the "List separator" field and change it to ,.
   • Click "Apply" and then "OK".
5. Apply the changes:
   • Click "Apply" and then "OK" in the "Region" dialog box.
6. Restart NetSim for the changes to take effect.

What should I do if the error persists after changing the settings? 

Contact technical support [email protected] or raise a ticket at Submit a ticket

Are there any alternative solutions?

Change windows display language from other language to English (United States/India)